Terms and Conditions

1. Acceptance of Terms

By accessing and using CSRD Pro SME services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

CSRD Pro SME provides automated CSRD (Corporate Sustainability Reporting Directive) compliance assessment and monitoring services for European SMEs. Our services include:

• Automated CSRD readiness assessments
• AI-powered sustainability analysis
• Professional sustainability reports
• Continuous compliance monitoring
• Regulatory update alerts
• ESG data collection workflows

3. User Accounts

To access certain features of our service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and up-to-date information
• Notifying us immediately of any unauthorized use

4. Payment Terms

Payment for our services is processed through Stripe. By purchasing our services, you agree to:

• Pay all fees associated with your subscription
• Provide accurate billing information
• Authorize automatic billing for recurring subscriptions
• Notify us of any billing disputes within 30 days

5. Refund Policy

We offer a 30-day money-back guarantee for our assessment services. Refunds are not available for:

• Services used beyond the assessment phase
• Custom reports or consulting services
• Subscriptions cancelled after 30 days
• Services terminated due to violation of these terms

6. Intellectual Property

All content, features, and functionality of our service are owned by CSRD Pro SME and are protected by international copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Reverse engineer or attempt to extract source code
• Use our trademarks or logos without written consent
• Create derivative works based on our service

7. User Responsibilities

You agree to use our service only for lawful purposes and in accordance with these terms. You will not:

• Provide false or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our service
• Use our service to violate any applicable laws or regulations
• Share your account credentials with others

8. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

9. Service Availability

We strive to provide continuous service availability but cannot guarantee uninterrupted access. We reserve the right to:

• Perform scheduled maintenance
• Update or modify our service
• Suspend service for security or legal reasons
• Discontinue service with reasonable notice

10. Limitation of Liability

To the maximum extent permitted by law, CSRD Pro SME shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

11. Indemnification

You agree to indemnify and hold harmless CSRD Pro SME from any claims, damages, or expenses arising from your use of our service or violation of these terms.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the European Union, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on our website.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us: